About Us

HWM-Water Ltd produces cost saving water and energy management solutions. Our innovative technology is used throughout the world to combat water leakage and energy wastage, thereby helping to reduce C02 emissions and protect our natural resources. 

A Halma Company

HWM-Water Ltd is a Private Limited Company and wholly owned subsidiary of Halma Plc, a UK based business listed on the London Stock Exchange and a constituent of the FTSE 250 Index.   

Each of the 40+ international companies owned by Halma is dedicated to the development, manufacture and marketing of products that are used to protect lives, or improve the quality of life, for individuals and businesses worldwide.

HWM has an excellent pedigree, having been formed from several leading international water conservation and wireless monitoring companies:  

Date	Event
1979	Palmer launches the worlds first commercialised leak noise correlator.
1979	Reten Acoustics develops a range of industrial sound level meters and analysis equipment for the water industry.
1984	Radcom develops a market leading range of data logging and environmental monitoring equipment.
1985	Reten Acoustics creates one of the first truly portable leak correlators (the RA9851)
1988	Palmer develops the first MicroCorr correlator.
1991	Reten Acoustics moves its operation from Newport, UK to a new production facility adjoining a sixteenth century former farmhouse in Cwmbran, UK. Their product range now includes Elan and Aquatec correlators and the MAST step testing system.
1993	Radio-Tech begins selling low power radio technology solutions to the water industry
1994	Radio-Tech diversifies into other sectors to create innovative electronic point of sale, temperature monitoring and meter reading solutions.
1995	Wessex Electronics Consultants begins to manufacture data logging and pressure control equipment.
1995	Reten Acoustics and Palmer merge to become Palmer Environmental Ltd
1995	Production of Palmer products moves from Great Yarmouth to the Reten factory in Cwmbran, UK
1995	Radio Tech develops the concept of the transparent modem – to satisfy the need of real time data transport without the traditional buffer delay
1999	Palmer launches the ground breaking Permalog leak noise logger, quickly hailed as the most significant advance in leak detection since the correlator.
2000	Palmer acquires Wessex Electronics Consultants
2000	Production of Wessex equipment moves from Romsey to the Palmer factory in Cwmbran, UK
2000	Palmer begins the international marketing of the ControlMate pressure controller.
2000	Palmer acquires Fluid Conservation Systems (based in Ohio, USA)
2001	Palmer introduces the first fully digital leak correlator system, the MicroCorr Digital
2003	Palmer and Radcom become sister companies within the Halma group, and Palmer begins to actively promote Radcom products.
2003	Palmer launches the Xmic ground microphone with minimum level profiling and a graphical display for improved accuracy and ease of use.
2004	Radcom launches the ground breaking ultrasonic level measurement device SonicSens
2005	Radio-Tech pioneers long range integrated radio technology and obtains an exclusive operating frequency at 153.1 MHz
2006	Radio-Tech joins the Halma group
2007	Palmer and Radcom begin to promote themselves jointly as Halma Water Management
2010	Palmer and Radcom officially merge to become HWM-Water Ltd.
2010	Production of Radcom products moves from Romsey to the Palmer factory in Cwmbran, UK
2010	HWM launches Datagate, a secure web hosted data server designed to handle large volumes of SMS/GPRS traffic from Radcom data loggers
2010	HWM launches the world’s first touch screen correlator, the MicroCorr Touch
2011	Radio-Tech becomes part of HWM-Water Ltd.
2011	Production of Radio-Tech products moves from Harlow, UK to the HWM factory in Cwmbran, UK

 

Today, HWM incorporates the successful product ranges of Palmer Environmental, Radcom Technologies and Radio-Tech to produce some of the world's most advanced, accurate and easy to use wireless monitoring and measuring equipment. 

Our manufacturing facilities and head office are based in the UK, and we also have offices in the USA (where we are known as Fluid Conservation Systems) and in China.

Total Solutions

Our combined experience, technical expertise and unrivalled technology have made us world leaders within the water and energy management industries with a reputation for innovation, quality and service. With over thirty years experience we are committed to delivering an outstanding return on investment to utilities, contractors, consultants and facilities managers.

Many of our products are well known within the utilities sector and have been proven to deliver an excellent return on investment.  For example, our award winning Permalog noise logging system is a popular choice among leak detection operatives within the water industry, with many hundreds of thousands deployed on pipes listening for leaks around the world. Their use in El Paso, Texas was recently credited with saving the city 6 million gallons of water per day. Similarly, our Economise system has helped to establish us as the technology partner of choice for many energy management service providers. The system enables users to wirelessly and remotely monitor the consumption of water, gas and electricity meters.

We are recognised product specialists in each of the following key areas:

• Detecting leak areas within the water network (Leak Localisation)
• Pinpointing the location of an underground leak (Leak Pinpointing)
• Automatically controlling water pressure in the network (Pressure Control)
• Measuring water flow using a portable, temporary meter (Flow Measurement)

• Recording data from a meter or the monitoring device, onto a portable device (Portable Data Logging)
• Recording data and transmitting it automatically to a mobile phone or internet enabled device (Data Logging with Telemetry)
• Monitoring environmental conditions such as open channels, overflows and chlorine (Environmental Monitoring)
• Programming, viewing and analysing information sent to and from data loggers (Data Analysis)

• Managing energy consumption automatically and wirelessly (Energy Management)
• Ensuring compliance with current environmental legislation (Compliance Monitoring)
• Wirelessly monitor multiple parameters including doors, windows, temperature, CO2 and people in a building (Building Performance Monitoring)
• Converting a pulse output meter into a smart meter to enable automatic meter reading. (Automatic Meter Reading)

Our Customers

Our customers include most major UK utility providers, facilities managers and numerous large scale export projects. We are delighted to be framework suppliers for many companies including United Utilities, Thames Water, Yorkshire Water, Scottish Water Business Stream, Northumbrian Water, E2 Services, T-Mac and Envido.

Global Distribution Network

Throughout our history, we have established solid working relationships with strategic partners and distributors. 

We currently have an international distribution network of over 50 authorised distributors that cover all continents.  Our distributors are trained to provide our international customers with the same high standards of service and support that we offer in the UK. Our products are used successfully throughout the world in many different climates and conditions.

With customer satisfaction at the heart of our core values, we invest heavily to ensure that our products are well supported through both direct and indirect channels, no matter where in the world they are used. Working within this proven business model, we have been able to foster a close and personal understanding of our customers' needs and market demands, which helps shape the direction of our business.

Committed to Innovation

HWM has a proven commitment to innovation. We produce some of the world's most advanced, accurate and easy to use water and energy management equipment, and invest heavily in our Research and Development departments to ensure that our customers continue to receive the best available technology and the finest quality design at the lowest possible cost.

For example, we have pioneered leak detection technology by developing the world’s first portable correlator and the first automatic leak localiser. Today, our latest correlator features touch screen technology to improve data entry and ease of use.  Our Radcom data loggers incorporate low power electronics to maintain battery life and are equipped with the latest integral GPRS technology to enable data to be sent more frequently for monitoring and response to time critical events.  

Radio-Tech’s RF based wireless monitoring products are designed for multiple applications, including the provision of energy consumption data, AMR applications, building performance observation and remote water storage monitoring  to assist in preventing legionella outbreaks. We have also developed systems on an exclusive 153MHz frequency, which allows us to offer our customers a typical operating range of circa 2km point-to-point.

Quality Assurance

HWM operates to internationally recognised Quality Management Systems This provides a framework for controlling the impacts of our activities, products and services on the environment.  

We have a documented Quality Management System and are ISO 9001 registered. We also have a documented Environmental Management System and are ISO 14001 Registered.    These provide a framework for controlling the impacts of our activities, products and services on the environment, and enable us to continually improve our performance in this important area.

HWM is committed to providing the highest possible standards of service from design to production and customer support. We aim to deliver outstanding customer satisfaction by supplying products that are designed “fit for purpose” - rugged and robust for intensive field use.

Servicing Care

Our commitment to quality does not end with a successful purchase. We provide comprehensive after sales care to ensure that capital investment continues to deliver excellent results for many years to come. 

Our equipment is warranted by HWM to be free from defects in materials and workmanship, and we provide a dedicated Technical Support Helpline, extended warranty options and a commitment to support the repair and maintenance of products for a minimum of ten years from the purchase date of the equipment.

For more information on HWM Servicing, please click the link below:

 

Water Management Training

At HWM we recognise that, in addition to producing quality products, the skill of the operator is also vital to achieve the best possible results. Consequently, we place a high priority on training and offer a wide range of courses which can be tailored to customer specific requirements and run all over the world.  

We have a fully equipped purpose built training facility in the UK which includes a leak test site on which delegates can improve their “hands on” skills whist working in supervised, realistic conditions. The result is improved efficiency, greater confidence and cost savings.

Our client list includes utility companies, leakage survey contractors, industrial companies, civil engineering contractors and many others.

We provide training in all aspects of water management including a basic introduction to leak detection, data logging, pressure control, noise correlation, step testing, permanently installed leak monitoring systems, rapid area leak surveys and flowmeters. We can also tailor courses to your own specific requirements. 

Please click below for more information on HWM Training, and to download our training brochure.