Customer Support : Support
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Please click on the image below to authorise and initiate Radcom's remote support:-

 

                                Remote Support

 

This support service enables Radcom personnel to observe your computer screen and help you resolve technical support issues remotely, without the delay involved in travelling to your site.

Disclaimer
Please be aware that our remote assistance is conducted with the same terms and conditions as would be applicable for a site visit. Radcom will be working on your behalf, and it is your responsibility to ensure that you either operate your computer whilst a Radcom engineer observes, or you authorise Radcom technical support staff to operate your computer remotely. Clearly it remains your responsibility to advise Radcom and/or prevent any actions that may potentially cause difficulties to your computer/systems.

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